Frequently Asked Questions
What are your shipping options and delivery times?▼
KOINSHOP offers standard and expedited worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 days depending on your location.
What is your return policy for beauty products?▼
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return and receive your prepaid shipping label.
Which payment methods do you currently accept?▼
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for your convenience.
How do you ensure the quality of your products?▼
All KOINSHOP products are sourced directly from certified manufacturers and undergo rigorous quality control checks to ensure they meet international safety standards and provide the best results.
Trending Now
What Our Customers Say
“KOINSHOP has the best Korean skincare selection. My order arrived quickly and the packaging was beautiful.”
“Found my favorite hard-to-reach serums here. Authentic products and the prices are much better than local boutiques.”
“The glow from these sheet masks is incredible. I love the free samples included with every purchase!”
Reveal Your Global Beauty Secret Today
Shop our curated selection of premium skincare and makeup essentials for a flawless glow.
Shop Now